Refund Policy
REFUND POLICY
Last Updated: 1/01/2025
At ApparelCrafts, your satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help. Please read our refund and return policy carefully before making a purchase.
1. Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return:
- The item must be unused, unworn, and in its original packaging.
- Tags must still be attached.
- Proof of purchase (order confirmation or receipt) must be provided.
Please note that custom-made, clearance, or final sale items are not eligible for return or exchange.
2. Exchanges
We only replace items if they are defective, damaged, or sent in error.
If you need to exchange your item for the same product, contact us at:
📧 sales@apparelcrafts.store
3. Refunds
Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.
If approved, your refund will be processed automatically to your original method of payment within 5–10 business days.
Shipping fees are non-refundable.
If your order included free shipping, the actual shipping cost may be deducted from your refund.
4. Late or Missing Refunds
If you haven’t received your refund after 10 business days:
- Check your bank account or credit card statement again.
- Contact your bank or payment provider — some processing delays may occur.
If you’ve done all this and still haven’t received your refund, please email us at sales@apparelcrafts.store.
5. Shipping Returns
To return your product, mail it to:
ApparelCrafts
10740 Tube Dr Unit #35,
Hurst, TX 76053
You are responsible for paying your own shipping costs for returning items. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
6. Damaged or Incorrect Items
If you received a defective or incorrect product, please contact us within 7 days of receiving your order. We will promptly review the issue and arrange for a replacement or refund.
7. Contact Us
If you have any questions about our Refund Policy or need assistance with a return, please contact:
📧 sales@apparelcrafts.store
ApparelCrafts
10740 Tube Dr Unit #35,
Hurst, TX 76053